Privacy Policy

We may collect the following categories of personal data:

At Apis Team, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR). Apis Team is the data controller responsible for processing your data.

We may collect the following categories of personal data:

• Identification Data: First name, last name, date of birth (if applicable).
• Contact Data: Email address, phone number, and delivery address.
• Company Data: Your company name and job position (if applicable).
• Account Information: Username, password (hashed), and profile preferences.
• Logistics Data: Delivery history, parcel IDs, and locker usage data.
• Technical Data: IP address, browser type, device information, and cookies.
• Communication Data: Information you provide during support inquiries or correspondence.

We collect personal data through the following means:

• Information you provide directly, such as when creating an account or using our services.
• Automated collection through website interactions, cookies, and log files.
• Third-party service providers, such as logistics partners.
• Publicly available registers (if legally permitted).

We process your personal data based on:

• Contractual Necessity: To fulfill our service agreements.
• Legal Obligation: To comply with regulations (e.g., tax or reporting obligations).
• Legitimate Interest: To enhance our services, ensure security, and prevent fraud.
• Consent: For marketing communications and cookies where required.

Your data is processed for the following purposes:

• Service Provision: To provide access to our automated parcel locker services.
• Customer Support: To respond to inquiries and resolve issues.
• Personalization: To improve user experience by storing your preferences.
• Security: To ensure the security of our lockers, website, and internal systems.
• Compliance: To comply with legal requirements.

We may share your data with:

• Logistics Partners: For efficient parcel delivery (e.g., UPS, DHL).
• Service Providers: Cloud hosting, analytics tools, and IT support providers.
• Legal Authorities: When required to comply with legal obligations. We ensure that all third parties uphold GDPR standards and only process data based on our instructions.

We may share your data with:

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as EU Standard Contractual Clauses, are in place to protect your data.

We retain your personal data only for as long as necessary for the purposes outlined or as required by law.

• Customer Account Data: Retained until you delete your account or request erasure.
• Transaction Data: Retained for legal reporting (e.g., up to 10 years for financial records).
• Support Records: Retained for 3 years after the inquiry is resolved.

Once the retention period expires, data is securely deleted or anonymized.

We implement technical and organizational security measures to protect your data, including:

• Encryption of sensitive data.
• Secure access controls and regular security audits.
• Secure data storage and backups.

Apis Team does not use your data for automated decision-making or profiling that may significantly affect your rights. If this changes, you will be informed accordingly.

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data when no longer needed.
• Right to Restriction: Limit the processing of your data under specific conditions.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to data processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent for processing activities at any time.
• Right to Lodge a Complaint: File a complaint with the French Data Protection Authority (CNIL).

To exercise these rights, contact us at contact@apis.team. We will respond to your request within one month, as required by GDPR.

Our website uses cookies to enhance user experience and analyze performance. For more details, see our Cookies Policy.

We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated via email or notifications.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: contact@apis.team
Address: 7 Rue de la Gare, 92130 Issy-les-Moulineaux, France22:40